Anine Medline

Anine Medline has a diverse range of work experience in customer service and technical support roles. Anine worked as a Customer Support Specialist at Piggyvest, where they engaged with customers and handled their inquiries and complaints through social media platforms. Anine also provided suggestions to improve customer experience and internal processes. Prior to that, they were a Technical Support Advocate at Tek Experts, where they delivered advanced technical troubleshooting for Microsoft 365 products and collaborated with other teams to resolve customer problems. Anine also has experience as a Customer Service Representative at Cakes and Cream, where they verified payments, facilitated online transactions, and provided accurate customer information. Anine worked as a Customer Service and Sales Team Lead at Trade Edge Holdings, ensuring quality criteria were met, conducting sales, and meeting profit targets. Anine's previous role as a Customer Service Specialist at Broadshift Technologies involved providing support for products and services, managing customer transactions and complaints, and participating in customer retention programs.

Anine Medline completed a Bachelor of Arts (BA) degree in Philosophy from the University of Benin between 2010 and 2014. Anine then pursued a Master of Arts (M.A) degree in Social and Political Philosophy from Nnamdi Azikiwe University from 2016 to 2018.

In addition to their academic qualifications, Anine Medline has obtained several certifications. These include "Customer Service Fundamentals" and "Grammar and Punctuation" from Coursera in June 2023 and May 2023 respectively. Anine also earned a certification in "Product Design" from Zuri Team, Inc. in May 2022. Other certifications include "Start the UX Design Process: Empathize, Define, and Ideate", "Foundations of User Experience (UX) Design", and "Product Management Essentials", all obtained from Coursera in 2022. In January 2022, they completed the "Introduction to Product Management" course offered by Great Learning. Anine also holds a "Microsoft Certified: Azure Fundamentals" certification obtained in November 2021. Additionally, they have completed certifications in "Fundamentals of Human Resource Management" from LENTORA in June 2020 and "Customer Service Management" from Broadshift Technologies in September 2018.