Jaana Olsson

Jaana Olsson has a diverse and extensive work experience in the design and healthcare industry. Jaana currently holds the position of Head of CX & Design at Pihlajalinna, where they are responsible for leading the CX & design team and implementing effective ways of working. Prior to that, they worked as a Design Lead at Pihlajalinna and as a Client Lead & Senior Designer at Futurice, specializing in healthcare. Jaana also worked as a Software Testing Expert at Staria Oyj and founded their own company, Suuntaamo, where they provided services for user-centered design. Jaana has also held positions as a Project Manager and Project Coordinator at Hermia Ltd., and as a User Experience Designer at OpenLight Factory Oy. Jaana started their career as a Research Assistant at Tampere University of Technology and later served as a Member of the Board for the National Union of University Students in Finland and the Student Union of Tampere University of Technology. Throughout their career, Jaana has demonstrated a strong passion for design and a commitment to improving user experiences in various industries.

Jaana Olsson completed their B.Sc. in Usability/UX, S at Tampere University of Technology from 2004 to 2017. Prior to that, they graduated from Jyväskylän Lyseon lukio as a high school graduate. Jaana also holds certifications as a Certified Scrum Product Owner® and a Certified ScrumMaster®, obtained in 2015 from Scrum Alliance.