Pilgrim Insurance
Joyce Trott has extensive experience in the insurance industry, currently serving as Team Leader for Medical Bill Review at Pilgrim Insurance since February 2009. In this role, Joyce Trott reviews and processes medical audit bills, ensuring compliance with client expectations and timely delivery. Responsibilities include applying payments and reimbursements and serving as the primary contact for clients and adjusters to address issues. Previously, Joyce Trott worked as a Claim Tech at Pilgrim Insurance from February 2009 to March 2019, where duties involved handling customer inquiries and managing the setup of new loss claims. Joyce Trott holds an Associate's Degree in Animal Sciences from Essex Aggie and a high school diploma from Salem High School.
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Pilgrim Insurance
Founded in 1987, Pilgrim provides third-party management and operational services to property and casualty insurers, alternative market risk financing facilities, and self-insureds. We handle risks in the voluntary, residual and alternative markets. We are transportation insurance specialists, supporting most personal and commercial automobile and trucking exposures, as well as ancillary general liability exposures. Our expertise includes trucking, taxis, limousines, car service, busses, towing, haulers, car dealerships, and a host of other automobile classes. Pilgrim provides “turn-key” comprehensive program management and unbundled insurance operational and management services for the property and casualty industry. Our business model allows you to define the service level and performance standards and our flexibility lets you select the level of support you require. At Pilgrim, we are different from most insurance business outsourcers because we are insurance professionals and understand your business. - We offer a powerful combination of skills to cost-effectively serve you and your customers. - As business process experts, we provide advice, analysis and operational support to help maximize your profitability. - You define the requirements and we deliver a cost-effective business process solution.