Joyce Trott

Joyce Trott has extensive experience in the insurance industry, currently serving as Team Leader for Medical Bill Review at Pilgrim Insurance since February 2009. In this role, Joyce Trott reviews and processes medical audit bills, ensuring compliance with client expectations and timely delivery. Responsibilities include applying payments and reimbursements and serving as the primary contact for clients and adjusters to address issues. Previously, Joyce Trott worked as a Claim Tech at Pilgrim Insurance from February 2009 to March 2019, where duties involved handling customer inquiries and managing the setup of new loss claims. Joyce Trott holds an Associate's Degree in Animal Sciences from Essex Aggie and a high school diploma from Salem High School.