Robert Stephens

Robert Stephens is a seasoned IT professional with extensive experience in systems engineering and infrastructure management. Currently serving as a Senior Infrastructure Engineer at Pilot Thomas Logistics since September 2013, Robert specializes in the advanced diagnosis of server issues within the Windows environment, particularly focusing on Citrix XenDesktop 7.6. Prior to this role, Robert worked at Agio as a Systems Engineer, where responsibilities included fault analysis of Windows servers in an enterprise setting, and engaged with technologies such as Microsoft Exchange, VMware, and Active Directory. Earlier in the career, Robert held the position of Director of Information Services at RCC Western Stores, Inc., overseeing IT management, budgeting, and server diagnostics, while also working as a Computer Support Specialist and Senior Helpdesk Analyst at Farmers Insurance. Robert's comprehensive skill set reflects expertise in a multitude of technologies, contributing to effective IT solutions and management.