Bailey Forsmans

Operations Manager at Pinch A Penny Pool Patio Spa

Bailey Forsmans has a diverse work experience that spans multiple industries. In 2018, Bailey worked as a Customer Service Specialist at DICK'S Sporting Goods, where they were responsible for front-end new hire training, addressing customer inquiries and concerns, and auditing online orders. From 2020 onwards, Bailey held the position of Head of Customer Relations at Pinch A Penny Pool Patio Spa, where they interacted with numerous clients daily, managed customer needs through outbound and inbound calls, and trained new hires. In 2022, they worked as a Marketing Intern at LMP Group, where they successfully recruited educational bodies to attend partnership meetings, managed and grew social media platforms, and utilized data analytics for effective social media strategies.

Bailey Forsmans' education history begins in 2012 at Berkeley Preparatory School, where they completed their secondary education. They then attended Rollins College from 2018 to 2022, earning a degree in Business Management with a focus on Business Administration and Management, General. In addition to their formal education, Bailey has obtained several certifications, including "Leading a Marketing Team" and "Developing Your Leadership Philosophy" from LinkedIn. They have also completed certifications in Email Marketing and Inbound Marketing from HubSpot.

Links

Timeline

  • Operations Manager

    January 1, 2024 - present

  • Head Of Customer Relations

    August, 2020