Shawn H. has extensive experience in the field of product management and operations, currently serving as Vice President of Product, Research and Engineering, and Vice President of Global Business Intelligence at Pindrop since September 2015. With a focus on providing security, identity, and trust in voice interactions, Pindrop specializes in authentication and anti-fraud solutions for next-generation call centers. Prior to Pindrop, Shawn H. held multiple roles at E*TRADE Financial from February 2007 to September 2015, including Director of Fraud Operations and Senior Manager of Operations. Shawn H. also has 15 years of retail experience across various positions in companies such as Best Buy, Bed Bath and Beyond, and BJ's Wholesale Club from 1991 to 2007. Shawn H. pursued studies at Syracuse University from 1989 to 1990.
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