Dan Ellis is an experienced Solutions Support Engineer at Ping Identity since April 2018, with a background in IT operations, infrastructure support, and technical specialization. Previous positions include Infrastructure Support Analyst at CITB, Technical Specialist at Hewlett Packard Enterprise, and Technical Specialist/Shift Leader at Aviva. Dan's accomplishments include receiving multiple Team of the Year awards at HP for capabilities and continual service improvement. Notable expertise includes monitoring and support for significant clients like Aviva PLC and NHS Trusts, handling a vast range of servers, and ensuring service availability in complex e-commerce environments. Dan holds a Bachelor's Degree in Environmental Science from the University of East Anglia. Further professional development includes ITIL v3 Foundation certification and CompTIA certifications.
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