Timothy P.

Timothy P. has a diverse work experience spanning over different roles and companies. Timothy is currently working as a Senior Lead Solutions Engineer at NWN Carousel since March 2023. Prior to this, Timothy worked as a Customer Experience Manager at Carousel Industries for Blue Cross Blue Shield of Rhode Island from August 2018 to March 2023. Timothy also briefly worked as an Aide/Paraprofessional at Wakefield Public School System in September 2018. In addition, Timothy has held roles such as Territory Services Manager at Avaya from January 2013 to October 2017, Senior Converged Systems Analyst at Strategic Products and Services (SPS) from April 2009 to January 2013, Regional Technical Manager at Avaya from August 2007 to March 2009, Regional Solution Engineer at Avaya from April 2006 to August 2007, Senior VoIP Network Engineer at Getronics from April 2004 to April 2006, Senior Operations Technician at Cypress Communications from March 2003 to February 2004, Manager of Network Operations at Qwest Communications from May 2001 to January 2003, and Manager of Network Operations at Digital Broadband Communications from June 2000 to April 2001.

Timothy P. has a varied education history. In 1997, they attended Northeastern University for one year and pursued a non-degree in Computer Engineering. In the following years, Timothy obtained several certifications in different fields. Timothy completed the CTP2002 certification from the CIA Telecommunications Industry Association, specializing in TIA Convergence Technologies Professional. Timothy also received the Extreme Certified Network Associate certification from Extreme Networks, focusing on Networking. Additionally, Timothy obtained the Avaya Certified Solution Specialist (ACSS) certification from Avaya Learning, specializing in Avaya Aura Communication Manger and CM Messaging. Timothy also obtained a DOL/OSHA 10 Certification from OSHA. Prior to their certifications, Timothy completed their high school education and received a High School Diploma from Peabody Veterans Memorial High School in 1991. Continuing their educational journey, Timothy completed the FIVE9's CCaaS - Blended Administration Certification from FIVE9. Looking ahead, they have plans to attend Five9 in 2023 and undertake the Five9 Implementation Engineer Bootcamp, although the completion dates for this program are not provided.