Garrick Tom

Garrick Tom is a Senior Staff Performance Engineer at Ping Identity since May 2011, specializing in the analysis of performance and reliability of Java-based products, utilizing JMeter and various JDK monitoring tools. Prior to this role, Garrick served as a Software Quality Engineer at Ping Identity, focusing on the quality assurance of the flagship product, PingFederate, and gaining expertise in protocols like SAML 2. At Sage, from June 2006 to May 2011, Garrick worked as a QA Automation Engineer designing automation frameworks with SilkTest and Selenium, and held roles as a Customer Support Analyst II and I, where skills in VMware ESX administration and SQL Server were developed. Garrick holds a BTECH in Computer Systems Technology and a Diploma in Computer Systems Technology, both from the British Columbia Institute of Technology.