Jade Lloyd is a skilled professional with extensive experience in cloud identity management and technical support, currently serving as a Senior Cloud Identity Engineer at Ping Identity since September 2019, following roles as a Senior Technical Support Engineer and Technical Support Engineer. Jade's previous experience includes working at Spitfire Network Services Ltd as a Senior Support Technician, where responsibilities involved customer liaison and support queue management, alongside a background in research as a Research Executive at Skopos London, focusing on digital quantitative research. Additionally, Jade held roles in customer service and hospitality at The King's Fund and gained early career experience as an IT/Admin Assistant at Central Enfield City Learning Centre. Jade holds a Bachelor's degree (Honours) in Computer Science from the University of Hertfordshire.
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