Matthew Allen

Matthew Allen is a seasoned technology professional with extensive experience in cloud identity engineering and technical support. Currently serving as a Senior Cloud Identity Engineer at Ping Identity since March 2019, Matthew has previously held roles at the same company, progressing from Technical Support Engineer to Senior Technical Support Engineer. Prior experience includes a Technical Support Associate position at insightsoftware, where customer service and technical support for Spreadsheet Server and Hubble were provided. Matthew played a crucial role as Head Technician at MiningStore.com, overseeing hosting services and quality control, while also contributing to product photography and graphic design. Early career experience includes IT Apprentice roles at the University of North Carolina at Chapel Hill and UNC Kenan-Flagler Business School, focused on Tier one tech support. Matthew earned a Bachelor's degree in History from the University of North Carolina at Chapel Hill, completing studies in 2019.