Johanna Bachar

Senior Customer Success Outcome Manager

Johanna Bachar is a seasoned professional in customer success and technology consulting with extensive experience in the software and telecommunications sectors. Currently serving as a Senior Customer Success Outcome Manager at Ping Identity since September 2023, Johanna previously held positions at Salesforce as a Senior Customer Success Manager and at Slack as the first Customer Success Manager for the DACH region. Essential contributions include developing strategic relationships with enterprise accounts and implementing growth strategies that maximize customer ROI. With a solid foundation in consulting from Accenture and early career roles in telecommunications and marketing, Johanna holds a Master of Science in Marketing Management and a Bachelor of Arts in Tourism Management, complemented by additional studies in entrepreneurship and innovation.

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