Melvin Christanto

Melvin Christanto is an experienced professional with a strong background in operations and service quality management. Currently serving as a Service Quality Specialist at Pinhome since September 2021, Melvin previously held the position of Business Operations Lead at GetEasy Indonesia, where responsibilities included project management and leading teams for service performance and quality. Melvin's tenure at Gojek spanned nearly five years, during which significant achievements included enhancing conversion rates and improving supply channel contributions. Melvin also served in various supervisory roles, focusing on talent care and service provider acquisition. Earlier experience includes serving as Operations Manager at PT. Ramadatu Utama, emphasizing project management and relationship building. Melvin holds an Associate Degree in Broadcasting from Bina Sarana Informatika.