Susan Whiffin

Susan Whiffin is an experienced Customer Account Manager at Pinnacle Computing since November 2015, specializing in building and maintaining relationships with Sage 200 customers to support their business growth through tailored software solutions. Prior to this role, Susan served as a Sage Consultant at Solutions For Accounting and CRM, where responsibilities included requirements analysis and software demonstrations, and worked as a Senior Product Specialist at Eureka Solutions, providing pre-sales support and training. With a foundational career at Sage from 1999 to 2013 in various roles, including Solution Sales Consultant and Sales Trainer, Susan developed strong product knowledge, communication skills, and business acumen. Earlier positions include facilities management at AQUMEN Services Ltd and IT support at DSS Benefits Agency, demonstrating a broad range of skills across different sectors. Susan has pursued education at multiple institutions, including Portman College and North Tyneside College.