Pinnacle Quality Insight
Susan Jensen has experience working as an Accounts Director at Pinnacle Quality Insight since October 2008. Prior to that, they worked as an Executive Director at South Davis Community Hospital from April 2003 to January 2008.
Susan Jensen attended the University of Utah from 1999 to 2000, where they earned a Bachelor of Science degree in Psychology.
Pinnacle Quality Insight
Pinnacle Quality Insight was recently acquired by HCP. Pinnacle Quality Insight is a leader in employee retention and customer satisfaction for senior care and senior living. Through surveys and software, it helps providers understand their customers’ and employees’ experiences. HCP leads the post-acute care industry in experience management, training, and reputation management, empowering providers to attract and retain employees during workforce shortages and improve care outcomes. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America.