Shayra Robles

Shayra Robles is a Senior Business Analyst and IT Coordinator at Pinnacle Sales Group since September 2022. Previously, Shayra worked at Marriott Vacations Worldwide from March 2003 to July 2022, where Shayra held various roles including IT Manager Tech Analysis, Service Management Tools & Procurement, Code Deployment Coordinator, Senior System Administrator for Financial Services Business System Support, and Senior Program Specialist. Shayra's responsibilities included managing the Cherwell tool to support various ITSSM modules globally.