Pinnacle Teleservices Pvt Ltd
Hemant Mataghare has extensive experience in telecommunications and technical operations, currently serving in WhatsApp Operations at Pinnacle Teleservices Pvt Ltd since February 2009, focusing on WhatsApp Technical Operations. Additionally, Hemant Mataghare manages MTNL DLT Operations, handling SMS-related queries through coordination with all telecom DLT operators. In a previous role, Hemant Mataghare was involved in the operation and maintenance of SMPP gateways for bulk messaging, as well as integrating and testing bulk SMS connectivity. Prior experience includes working on the CIPA project at HCL Technologies from November 2007 to February 2008. Hemant Mataghare is a graduate of C P & Berar Highschool in Nagpur.
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Pinnacle Teleservices Pvt Ltd
Our mission is to empower businesses to build deeper, more meaningful relationships with their customers by providing innovative customer engagement solutions. We strive to create a world where every customer feels valued, heard, and connected to the brands they love. Through our cutting-edge technologies and exceptional customer service, we aim to transform the way businesses engage with their customers, enabling them to deliver personalized experiences that drive customer loyalty and advocacy. We are committed to staying at the forefront of customer engagement trends and technologies, continuously innovating and evolving our solutions to meet the changing needs of our customers. At the heart of our mission is a dedication to building long-lasting relationships with our customers, partners, and employees. We believe in fostering a culture of collaboration, integrity, and excellence, and are committed to creating a workplace where our team members can thrive and make a positive impact on the world.