Courtney Starcher, MHRM

Director of People Operations at Pinnacle Transplant

Courtney Starcher has a diverse work experience spanning across various industries. Courtney is currently serving as the Director of People Operations at Pinnacle Transplant Technologies, where they support the implementation of company strategy and objectives related to human capital. Courtney is responsible for job design, recruitment, performance management, training & development, employment cycle changes, talent management, and policies for all areas of the HR function.

Prior to their current role, Courtney worked as a Human Resources Manager at Grainger, where they acted as a trusted advisor to four Directors and led a workforce of 1,000 employees. Courtney played a key role in organizational changes, including reducing first-year hourly employee attrition and increasing employee engagement surveys. Courtney also led change management initiatives and was responsible for talent reviews, succession planning, employee relations, performance improvement plans, and leadership development.

Before joining Grainger, Courtney worked as a Human Resources Generalist at Kimley-Horn and Terros. Courtney also gained experience at Discovery Communications as a Benefits Analyst and Human Resources Coordinator. In addition, they worked as a Federal Staffing Specialist to the National Science Foundation at YRCI/Golden Key Group.

Courtney's early work experience includes management, merchandising, and human resources roles at retail stores like Banana Republic, J. Crew, Coach, and Target.

Overall, Courtney Starcher has a proven track record in human resources management, including expertise in recruitment, talent management, change management, employee relations, and leadership development.

Courtney Starcher, MHRM, has a Master of Arts (MA) degree in Human Resource Management from The Catholic University of America. Prior to their master's degree, they obtained a Bachelor of Science (BS) degree in Family & Consumer Sciences from West Virginia University.

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