Amanda Romano-Kwan

Revenue Cycle Specialist at Pinnacle Treatment Centers, Inc.

Amanda Romano-Kwan is a Revenue Cycle Specialist at Pinnacle Treatment Centers, Inc. since December 2020, focusing on patient financial verification and insurance reconciliation. Prior experience includes a role as Billing Coordinator at RISARC, where oversight of billing operations and interdepartmental liaison responsibilities were key. Amanda also served as a Case Manager & Appeals Coordinator, reducing unpaid accounts through claim reviews. Previously, Amanda increased sales as a Customer Service & Office Assistant at Farmers Insurance - Romano Agency and gained catering experience with Silver Spoons Catering Inc. Amanda's educational background includes a Bachelor's Degree in Health Care Administration from California State University, Long Beach, and an Associate's Degree from Los Angeles Pierce College.

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Los Angeles, United States

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Pinnacle Treatment Centers, Inc.

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Pinnacle Treatment Centers is a leading provider of comprehensive substance use disorder treatment services. Founded in 2006, Pinnacle has grown into an organization in nine states (California, Georgia, Indiana, Kentucky, New Jersey, North Carolina, Ohio, Pennsylvania, and Virginia). Pinnacle operates on a multi-state basis and works seamlessly with personal lifestyles and schedules. Pinnacle’s goal is to provide service convenient to all people – to make the recovery journey more manageable. The majority of locations accept private insurance, Medicaid and Medicare, and offer reasonable self-pay rates. Although not all Pinnacle network treatment centers provide all levels of care, in many of our states we provide a full continuum of care that includes the following levels: medically-monitored detoxification/withdrawal management, residential treatment, partial hospitalization and intensive outpatient programming, general outpatient services, and outpatient medication-assisted treatment (MAT) for opioid use disorder. Within our various levels of care we focus on the physical, emotional, psychological and spiritual well-being of the individual. Pinnacle provides a variety of treatment services and therapies and, depending on the level of care, these services can include medication, individual counseling, group counseling, self-help, structured activities, and opportunities to participate in twelve-step and other fellowship meetings. In addition, the Pinnacle network provides non-treatment related services, such as housing and alumni services. All of our locations have appropriately qualified staff and, depending on the level of care and types of services provided, which may include physicians, psychiatrists, physician assistants, nurse practitioners, nurses, clinical services team members, and other support staff.