Serena Mak (Chow) is a seasoned professional with extensive experience in strategy and operations within the tech and media sectors. Currently serving as Strategy & Operations Manager for Global Content and Creators at Pinterest since January 2021, Serena previously held roles at Snap Inc. as Sales Strategy & Operations Manager and Sales Operations Associate from June 2017 to December 2020. Early career experience includes positions at Pandora, Lumanu, Omnicom Media Group, and Marketing Maven Public Relations, where skills in data analysis, user engagement, and public relations were honed. Serena holds a Bachelor’s degree in Economics & Media Studies from the University of California, Berkeley, and has additional degrees in Economics from Queen Mary University of London and The University of Hong Kong.
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