Melissa Pennica

Melissa Pennica possesses extensive experience in commercial collections, currently serving as a Recovery Specialist at Pioneer Credit Recovery, a Navient Company, since May 2023. Prior to this role, Melissa held the position of Commercial Recovery Specialist at Coast Professional, Inc. from July 2022 to May 2023 and worked at ConServe as a Senior Debt Counselor from September 2015 to August 2022. Melissa's early career included significant contributions at Paychex, where responsibilities ranged from ENS Customer Service Analyst to an Executive Client Relations role, widely recognized for enhancing client relationships.