Joana Sousa

Customer Solutions Expert at Pipedrive

Joana Sousa has a diverse work experience in various roles and industries. Joana'smost recent position is as a Customer Solutions Expert at Pipedrive since May 2022. Prior to this, they worked as a Junior Customer Solutions Expert at the same company from February to April 2022. Between 2010 and 2022, Joana was the Socia Gerente at MotorGo, Lda. Joana also has experience in the hospitality industry, having worked as a Public Relations at Shenanigans Hostel in May-July 2017 and as a Receptionist at Himmapans Resort in April-May 2017. Joana also has teaching experience, having worked as an English Teacher at Trường mầm non Thủy Tiên from February to April 2017 and at ASIA Centre from October 2016 to February 2017. Joana has also worked as an Event Manager at Hieroglifs International Latvia from February to August 2016. In addition, Joana has experience in sales and marketing as a Sales and Marketing Specialist at VO Marketing from February to August 2013, and as a Sales Promoter at Hospedeiras De Portugal from February 2011 to August 2012. Overall, Joana Sousa has a well-rounded background with expertise in customer solutions, management, hospitality, teaching, event management, and sales and marketing.

Joana Sousa completed their education from 2010 to 2014 at Universidade Lusófona - Centro Universitário Lisboa, where they obtained a Licentiate degree in Applied Communication with a focus on Marketing, Advertising, and Public Relations. Joana further pursued their education from 2015 to 2019 at the same university, completing a Master's degree in Communication Sciences with a specialization in Marketing and Advertising.

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