John Adams

John Adams has over three decades of experience in technical support and customer service. Currently serving as a Customer Solutions Expert at Pipedrive since May 2021, John resolves technical issues and assists customers via chat and email. John has a long tenure at Mikes Cigars, where roles have included System Administrator, Operations Manager, and Customer Service Manager, focusing on analyzing and troubleshooting technical concerns and overseeing networking technology. Previously, John worked as a Computer Repair Specialist at Staples, providing diagnostic and repair services to a diverse user base. John holds a Bachelor of Science Degree in Electrical Engineering from the University of Miami.