Luis Rosario

Luis Rosario has a diverse work experience spanning various roles and industries. Luis is currently employed by Pipedrive as a Customer Solution Expert, providing assistance to customers in both English and Spanish through online chat and email. Luis'sspecialization lies in Tier 2 Workflow Automation and API integrations. Luis also played a role in the translation of chat bot paths from English to Spanish.

Prior to their current position, Luis was a Member of ISACA South Florida, an organization focused on information technology governance and cybersecurity. Luis was also a Round Table Captain at K4, a membership community dedicated to personal growth and mastery in business, finances, health, fitness, spirituality, and relationships.

Luis has experience in the healthcare field as well. Luis worked as a Site Technician at CDR Maguire Inc., where they facilitated COVID testing site visitor registration and managed site traffic.

In the past, Luis held a position as a Search Consultant at CompHealth, assisting in the recruitment and placement of healthcare professionals. Luis also served as Director of Development at FLITE Center, where they were responsible for fundraising and worked closely with the Executive Director and Board of Directors.

Luis has a background in digital marketing as well. Luis worked as the Director of Business Development at Ten Golden Rules, a digital marketing agency, where they focused on increasing the client base and reach of the firm. Prior to that, they were the Business Development Manager at MorningCoach.com, where they managed company projects and assisted the CEO and Founder.

Earlier in their career, Luis was a Production Coordinator at Penn House Productions, LLC, coordinating event services and managing client accounts. Luis also worked as an Event Planner at Florida Atlantic University, overseeing the planning and coordination of activities and field trips for the student body.

Overall, Luis Rosario has demonstrated versatility and adaptability in their work experience, with a strong emphasis on customer service, personal growth, and fundraising.

Luis Rosario's education history includes a Bachelor's degree in IT management from Broward College, which they pursued from 2022 to 2024. Prior to this, they completed an apprenticeship in cybersecurity at the University of Colorado Colorado Springs during the period of 2021 to 2022.

In 2004, Luis Rosario obtained a Bachelor of Science (BS) degree in Organization and Intercultural Communication & Sociology from Florida Atlantic University, which they completed in 2009. Additionally, they completed the Trip Leader Course at NOLS - National Outdoor Leadership school in 2008, enhancing their leadership skills.

Furthermore, Luis Rosario has obtained various certifications to augment their professional qualifications. This includes "The New Age of Risk Management Strategy for Business" certification from LinkedIn, obtained in May 2023. In April 2023, they also achieved the "Certified Associate in Project Management (CAPM)" certification from the Project Management Institute.

Other certifications acquired by Luis Rosario include the "Projects Management Foundations: Communication" certification from LinkedIn in June 2022, and the "CompTIA Project+ Certification" from CompTIA in April 2022. Additionally, they have completed several project management-related courses on LinkedIn, such as "Learning Gantt Charts", "Project Management Foundations: Budgets", "Project Management Foundations: Quality", "Project Management Foundations: Teams", and "Project Management: Technical Projects", all obtained in February 2022. Luis'sfirst certification in project management was the "Project Management Foundations" certification from LinkedIn, which they obtained in January 2022.