Madalena B.

Madalena B. began their work experience in 2013 as a waitress at Nood Lda, where they worked until 2015. In 2015, they joined International Travel Network as a travel agent, primarily assisting Hispanic customers in Spanish with purchasing flight tickets and finding accommodations. Madalena then worked as a barista at Benugo from 2016 to 2017. From 2017 to 2020, they served as a flight attendant for TAP Air Portugal, working with diverse crews and ensuring passenger safety and comfort. Since 2021, Madalena has been working as a Customer Solutions Expert at Pipedrive.

Madalena B. started their education in 2014 at ISCSP-ULisboa / Instituto Superior de Ciências Sociais e Políticas - Universidade de Lisboa. Madalena pursued a field of study in Human Resources Management and Services, although no specific degree was mentioned. Madalena also obtained additional certifications which include becoming a Steward at TAP Air Portugal in November 2017, completing the IELTS General Training from IELTS Official in June 2017, and participating in the Training for Trainers in Sustainable Development Education offered by FN-forbundet (The Danish United Nations Association) in November 2012.