Fernanda Albino Costa Bartex

Enterprise Customer Success Manager at Pipefy

Fernanda Albino Costa Bartex has a diverse range of work experience. Fernanda currently works at Pipefy as a Senior Customer Success Manager since October 2022. Prior to that, they worked at Hotmart as a Senior Customer Success Manager from November 2021 to September 2022, and as a Customer Success Manager I from August 2020 to October 2021.

Before joining Hotmart, Fernanda worked at AIESEC Brazil as a Customer Success Analyst from June 2019 to June 2020. In this role, they focused on selling the AIESEC brand and positioning talents for companies. Fernanda also delivered employer branding events and personalized customer journeys. Fernanda contributed to a significant growth in financial inflows and acquired new employer brand and product customization accounts.

Prior to their role in Brazil, Fernanda worked at AIESEC France as a People Management Analyst from June 2018 to June 2019. Fernanda was responsible for managing a network of 18 local units and implementing people management processes. Fernanda successfully implemented 93% of the people management processes.

Fernanda's earliest work experience was as an intern at Fan - Agencia De Turismo E Eventos from February 2016 to May 2016.

Fernanda Albino Costa Bartex has a solid educational background with a focus on marketing and international relations. Fernanda completed their Bachelor's degree in International Relations and Affairs at the Universidade Federal de Santa Maria from 2015 to 2020. In 2022 and 2023, they pursued a post-graduate specialization in Marketing at Descomplica.

In addition to their formal education, Fernanda has obtained several certifications to enhance their skills and knowledge. In 2019, they completed the "Formação de Líderes Facilitadores" program at Kailo Desenvolvimento Humano. In 2020, they obtained certifications in "Metodologia Ágil" from ZX Ventures Brasil, "Autoconhecimento NaPrática" from Fundação Estudar, "Introdução ao People Analytics" and "Employer Branding na Prática" from Gupy, "Inteligência Emocional" from Escola Conquer, and "Introdução ao Customer Success" and "Introdução ao Inbound Marketing" from RD University. Most recently, in 2022, they completed "The Dale Carnegie Course Express" from Dale Carnegie Training.

Overall, Fernanda Albino Costa Bartex has a strong background in international relations and marketing, supplemented by a range of certifications to further enhance their skills in various areas.

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