Graziela Sanches Sabatini

Graziela Sanches Sabatini has a range of work experience. Graziela started their most recent position at Pipefy in 2020, where they worked as a Support Coordinator and later progressed to become a Customer Support Leader. Prior to that, they worked as a Customer Support Engineer II at the same company. In 2020, they also worked at Right Place as a Sales Representative.

In 2015, Graziela joined Regus, where they held various roles. Graziela started as a Bilingual Customer Service Representative Pleno in 2016, then became an Inside Sales Specialist in 2015. Graziela later became a Community Manager and finally served as an Operations Manager and Deputy Team Lead Community Manager. During their time at Regus, they demonstrated strong leadership skills, managed a team, handled operations, and ensured compliance with policies and regulations.

Before joining Regus, Graziela worked as a Travel Agent at STB Student Travel Bureau in 2014 and as a Travel Coordinator at CI Intercâmbio e Viagens from 2012 to 2014.

Overall, Graziela has gained diverse experience in customer support, sales, operations management, and the travel industry throughout their career.

Graziela Sanches Sabatini's education history is as follows:

Graziela obtained a Bachelor's degree in Hospitality Management from Universidade Anhembi Morumbi, which they completed from 2008 to 2011.

In 2014, they enrolled in FGV - Fundação Getulio Vargas and completed their Master of Business Administration (MBA) in Administration de Empresas in 2015.

Graziela pursued a specialization in Finance at Insper Instituto de Ensino e Pesquisa in 2018.

In 2015, they also completed a specialization in Marketing from Insper Instituto de Ensino e Pesquisa.

Graziela'smost recent educational pursuit is in Data Analytics, which they are currently pursuing at Digital House Brasil. This program started in 2021 and is expected to end in 2022.

Aside from their formal education, Graziela Sanches Sabatini has obtained several additional certifications. Graziela acquired the following certifications:

- Bootcamp UX para Chatbots from How Bootcamps in November 2021.

- Descubra o SQL from LinkedIn in May 2021.

- Fundamentos de Programação: Bancos de Dados from LinkedIn in May 2021.

- Pipefy Process Management Certification from Pipefy in November 2020.

- Inteligência Emocional from Escola Conquer in May 2020.

- Programa Elas - Exercendo a Liderança com Assertividade, Sabedoria from Programa ELAS in August 2019.

- Customer Success from Rock University in May 2020.