Yasmim Lopes is a Customer Success Manager at Pipefy since April 2023, with a solid background in customer onboarding and support roles across various industries. Previous experience includes serving as a Customer Onboarding Analyst at Loadsmart, where responsibilities involved constructing onboarding journeys and providing training for the ShipperGuide SaaS platform, focusing on North American clients like Volvo and Nintendo. Yasmim also worked as an Implementation Success Manager at Take Blip, guiding clients through tool usage and integration processes, and held roles in content moderation at TikTok and customer experience at Uber. With a degree in International Relations from Universidade Federal de Sergipe, Yasmim has demonstrated strong skills in customer relations, technical support, and strategic process development throughout a diverse career.
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