Pipkins, Inc. is a call center workforce management software (scheduling, forecasting).

Software

Pipkins, Inc.

Pipkins, Inc.'s headquarters in Chesterfield, MO, United States

James Pipkins

Martha Pipkins

Bob Webb

Martha Heltsley

Jim Hogan

Joel Gilbert

The Software Development team at Pipkins, Inc. is responsible for designing, developing, and maintaining the call center workforce management software. This team focuses on creating innovative features for scheduling and forecasting, ensuring high-quality performance through rigorous testing and deployment practices. By collaborating on software solutions, they enhance the efficiency and effectiveness of call center operations for clients.

Software Development

This department manages human resources and accounting functions to support organizational operations.

Human Resources and Accounting

The Sales & Customer Support team at Pipkins, Inc. is responsible for driving revenue growth through strategic sales initiatives and ensuring client satisfaction through exceptional support services. This team collaborates with clients to understand their needs and provide tailored solutions, while also offering ongoing assistance and technical support to ensure seamless use of the workforce management software. Their combined efforts aim to enhance customer loyalty and optimize operational efficiency for call centers.

Sales & Customer Support

The Leadership Team at Pipkins, Inc. directs the strategic vision and operational goals of the company, ensuring that its call center workforce management software not only meets market demands but also drives innovation. The team consists of the VP Sales, who focuses on revenue growth and customer relationships; the President & CEO, who oversees overall company operations and sets long-term objectives; and the CTO, who leads technological advancements and product development initiatives. Together, they aim to enhance Pipkins' market position and deliver exceptional value to their clients.

Pipkins, Inc.

Org chart

Teams

Software Development

Human Resources and Accounting

Sales & Customer Support

Leadership Team

Offices

Pipkins, Inc.

Org chart

Teams

Software Development

Human Resources and Accounting

Sales & Customer Support

Leadership Team

Offices

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