Barkın Us

Customer Solutions Manager at Pisano

Barkın Us has been working in customer service roles since 2013. Barkın began their career as an Intern in Human Resources at Mercedes-Benz Türk A.Ş. in 2013. In 2014, they joined QNB Finansbank as a Customer Experience Specialist. In 2019, they moved to İZKEB as a Müşteri İlişkileri Uzmanı. Most recently, they joined Pisano in 2021 as a Customer Solution Consultant, Senior Customer Care Executive, and Customer Experience Specialist.

Barkın Us completed a Master of Business Administration (MBA) at Beykent University in 2019, specializing in Business and Management. Barkın earned a Bachelor's Degree in International Relations and Issues from Anadolu University in 2015. Us also completed an Associate Degree in Accounting and Taxation at Çanakkale Onsekiz Mart University in 2012. Additionally, they completed a Basic English Education program at IIENSTITU. Us has also obtained numerous certifications, including Customer Experience Training from Pisano in 2021, Digital Marketing from Beykent University in 2020, Digital Marketing Foundations from Google in 2020, Payroll Applications Training from Istanbul Business Institute in 2020, Public Relations and Communication from Istanbul Business Institute in 2020, Human Resources Assistance from Istanbul Business Institute in 2020, Human Resources Management from Istanbul Business Institute in 2020, Churn and Customer Retention Management from Istanbul Business Institute in 2020, Support for Children Project from QNB Finansbank in 2018, MOD Audit from QNB Finansbank in 2016, Basic Financial Mathematics from QNB Finansbank in 2016, Basic Deposits from QNB Finansbank in 2016, Basic Credits from QNB Finansbank in 2016, Basic Banking from QNB Finansbank in 2016, Health and Safety Training from QNB Finansbank in 2015, Digital World, Social Media, and Mobile World from Gelişen Adam Education Academy in 2012, and Wolwox ERP-E Business Program Introduction Seminar from AKINSOFT Software Engineering LLC. in 2012.

Links

Timeline

  • Customer Solutions Manager

    November 1, 2023 - present

  • Customer Solution Consultant

    October, 2022

  • Senior Customer Care Executive

    April, 2022

  • Customer Experience Specialist

    January, 2021

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