EN

Enes N.

Business Unit Manager at Pisano

Enes N. has a diverse work experience starting from 2010. Enes worked as a Freelance Translator at Madaa, where they professionally translated movies and videos from English to Arabic. Enes also worked as an English Language Teacher at The Expert Institute, where they served as an English tutor for secondary and high school students, helping them with their exam preparations and enhancing their English language capabilities. Enes then joined Vodafone as a Senior Sales Representative, serving customers by selling products, answering inquiries, and resolving complaints. Finally, they joined Pisano, where they started as a Customer Care Specialist and worked their way up to Senior Customer Care Specialist, Customer Care Team Lead, and eventually became the Business Unit Manager.

Enes N. obtained a Bachelor's degree in English Language and Literature, General from Aleppo University, where they studied from 2009 to 2013. In addition to their degree, they have also obtained several certifications. Enes completed the "IBM New Collar: Customer Engagement Specialist" certification from Coursera in September 2021. In the same month, they also obtained a "Zaman Yönetimi" certification from Kariyer.net. Enes N. received a certification in "Business English: Marketing and Sales" from Arizona State University in August 2020. Enes also completed the "Excel Skills for Business" certification from Macquarie University in July 2020. Lastly, they completed the "Improve Your English Communication Skills" certification from Georgia Institute of Technology in July 2020.

Links

Previous companies

Vodafone logo

Timeline

  • Business Unit Manager

    April 1, 2023 - present

  • Customer Care Team Lead

    October, 2022

  • Senior Customer Care Specialist

    April, 2022

  • Customer Care Specialist

    March, 2021

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