Caio Luiz D'Almeida

Caio Luiz D'Almeida is a seasoned professional in customer experience and account management, currently serving as a Technical Account Manager at Pismo since November 2021, focusing on banking and payments. Previously, Caio held similar roles at EBANX, overseeing enterprise customer operations and post-sale satisfaction. Experience also includes leadership as Head of Sales & CX at Mottu, contributing to significant customer growth and the development of a logistics platform. Roles at James Delivery and Neon involved enhancing operational structures and customer-centric strategies, while early career at Nubank Brasil included management and analytical positions in customer experience. Caio holds a Bachelor's degree in Marketing from ESPM Escola Superior de Propaganda e Marketing, completed in 2016.