Jessica Martin

Jessica Martin, MBA, serves as the Manager of Ticket Sales and Operations for the Pittsburgh Penguins since March 2016, overseeing email and database marketing and leading group sales initiatives. During tenure, Jessica achieved significant growth in ticket sales, including a 231% increase in new season ticket sales and substantial hikes in premium seating and individual game tickets. Previous roles include New Business Representative, where Jessica drove ticket sales and retention efforts, and various positions with Living Sport involving volunteer work at the 2024 Olympics and mentorship roles in Greece. Educational accomplishments include an MBA in Business Analytics and a Bachelor's in Sports, Arts, and Entertainment Management from Point Park University. Jessica's diverse experience is complemented by internships and roles with the Pittsburgh Steelers and Ice Castle, reflecting a strong focus on sports management and event operations.