Olfa El Ghoul

Olfa El Ghoul currently serves as the Head of Customer Service at Pixartprinting - a Cimpress Company, leading customer care operations for Italian, French, Spanish, and English speaking markets since November 2017. With extensive experience in customer care management, previously held roles include Customer Care Operations Manager and Team Leader positions at Cimpress and Vistaprint, where Olfa was instrumental in managing large teams and enhancing operational efficiency. Notable achievements include optimizing email contact performance and developing initiatives to boost customer loyalty. Prior experience includes a role as a Communication Specialist at Medical International Services. Olfa holds a Maitrise en Sciences de communication from the Institut de Presse et Sciences de l'Information.