Mahmoud Boudaa

Mahmoud Boudaa has extensive experience in client support and service management within the tech and e-commerce sectors. Currently serving as the Team Leader Support Clients at PIXID since July 2015, Mahmoud Boudaa manages client requests, escalations, and an active team of five while collaborating with DevOps teams to ensure functional compliance and continuous improvement. Previous roles include Supervisor at Westwing Home & Living and Pixmania, where Mahmoud Boudaa was responsible for client service supervision, quality control, and statistical data analysis. Early career experiences include roles as Assistant Coordinator and Claim Manager at MyPix.com, focusing on customer service management and complaint resolution.