Mary H. has extensive experience in client and customer management within the energy and real estate sectors. Currently serving as Manager Client Management at PJM Interconnection since July 2023, Mary previously held the position of Manager of Customer Experience at PECO, where a focus on energy-efficient program delivery was integral. Mary's career includes key roles in business development and marketing, notably as Executive Account Manager at Tozour-Trane and as CEO of Hallmark Residential Group, showcasing a strong ability in strategic account management and real estate development. Educational qualifications include an MBA in Marketing from Rosemont College, Project Management certification from Penn State University, and an ongoing Master of Education program at Rosemont College.
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