Michael L. Kelley, CTS, MBA, serves as the Manager of Unified Communications & Collaboration at PJM Interconnection, where responsibilities include overseeing the operation and maintenance of collaboration software, hardware, and AV infrastructure since September 2008. Prior roles at PJM involved management of audio visual team members and the establishment of departmental goals, along with the implementation of a cross-training program to enhance team capabilities. Michael's earlier experience includes roles focused on audio visual support and technology implementation in various capacities, starting with a Technical Support position at the School District of Philadelphia. Michael holds an MBA in Strategic Management and Analytics from Villanova University and a BBA in Entrepreneurship from Drexel University.
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