Justin Barrett

Managing Director Customer Hub at Places for People

Justin Barrett has a diverse work experience spanning several companies and roles. Justin began their career at Bank of America, where they held various senior leadership positions, including Head of Complaints Operations and Head of Sales and Service Contact Centre. During their time at Bank of America, they were responsible for managing large teams and overseeing areas such as customer service, sales, telemarketing, and administration.

In 2015, Justin joined HomeServe as a Director of Inbound Sales and Service, where they managed a team of 280 employees and was also responsible for operations support functions. Justin later progressed to the role of Director of Service, Sales, and Customer Relations, leading a team of 500 employees and focusing on commercial goals, sales strategies, and retention.

Most recently, Justin worked at Places for People as the Director of the Customer Hub, before assuming the position of Managing Director. Unfortunately, the dates for their roles at Places for People are not provided.

Overall, Justin Barrett has demonstrated their expertise in managing large teams, delivering commercial goals, developing sales and retention strategies, and overseeing various customer-facing operations.

Justin Barrett attended Harvard Business School, where they completed the Achieving Breakthrough Service 2016 1-week program. Justin also attended The High School in Rathgar, Dublin, Ireland. No specific degree or field of study was mentioned for either institution.

Location

Ashford, United Kingdom

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Places for People

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We are Places for People. Community is who we are and what we do. As the UK’s leading Social Enterprise, we change lives by creating, managing, and supporting thriving Communities. Our business consists of complementary companies that are market leaders in placemaking, regeneration and development, investment management, property management and leisure. Working together, we have the expertise and reach to create and manage entire Communities and at every stage of our Customers' lives - providing homes, services support and infrastructure that enable our Customers and their Communities to thrive. We own or manage more than 240,000 properties that are the homes to around 500,000 Customers right across the UK. We operate 80 leisure facilities that support the health and wellbeing of our Customers with an average of 1.9m visits a month. Using the power of partnership and working collaboratively, over 10,500 Colleagues in more than 20 specialist companies create Communities and provide People with opportunities and choice in a way that few organisations can match. We are an organisation that turns profit into purpose, putting everything we earn back into our Communities, projects with social purpose, and creating and maintaining sustainable, thriving places.