Louise Williams

Louise Williams is an accomplished professional in the fields of information technology and management, currently serving as the Information Technology Service Desk Manager at Black Country Healthcare NHS Foundation Trust since May 2021. In this role, Louise manages 1st and 2nd line technical support engineers for IT digital services across multiple sites. Additionally, Louise is an ICT Senior Project Facilitator at Places Leisure and has extensive experience in teaching swimming. Prior roles include Central Services Manager at NCB FOODSERVICE LIMITED, Training & Coaching Partner at Seventh Wave Co, Group Leader at Oxford Summer School, and various managerial positions in recruitment and training in retail settings. Louise began a career in IT as an IT Training Analyst at Brantano, contributing to the department through training and support functions. Educationally, Louise is engaged in continuous learning, with a focus on coaching and leadership obtained from OSS Retail.