Gia Sharynne Ira L. Latif (She)

Gia has gathered a wealth of experience across various roles such as administrative support, team leadership, and customer service. She started as a virtual assistant, where she excelled in managing important administrative tasks like email management, scheduling, and maintaining a social media presence. Her skills and dedication led her to Midigator, where she advanced to a team lead position and oversaw crucial data entry processes aimed at chargeback prevention.

At Placester, Gia's role as a senior customer support representative underscored her strategic prowess in customer service management. She effectively handled a diverse array of customer inquiries across multiple platforms, consistently achieving high levels of customer satisfaction.

Currently, Gia specializes in DevOps, focusing on IDX integration and MLS communications. In this role, she manages intricate tasks related to ensuring MLS data accuracy and currency. Gia collaborates seamlessly with major MLS providers including Spark, Navica, Flex, Trestle, and MLSGrid to optimize communication and integration processes. She plays a pivotal role in supporting realtor clients through technology transitions, such as migrating from RETS to WebAPI, while meticulously ensuring compliance through rigorous contract-related reporting.