Serena Ng

Serena Ng is a seasoned professional in payments and financial services, currently serving in the Payments Risk GTM Strategy role at Plaid since January 2024. Prior experience includes a strategic position at Marqeta, Inc. focused on the commercialization of Banking and Money Movement products, and a directorial role at Visa, where efforts were concentrated on launching Visa Direct funds disbursement use cases. Serena also held key leadership positions at American Express, overseeing business planning and strategic initiatives across the Asia Pacific region, and contributing to corporate strategy as part of the strategic planning group. Earlier in career development, Serena gained experience at DigitasLBi North America, managing strategy and analysis for marketing programs. Academic credentials include an MBA from the Kellogg School of Management at Northwestern University, an MBA from AGSM @ UNSW Business School, and a BS in Accounting and Finance from Boston College.