Rick Francis has experience in various positions, including Lead Customer Escalations Manager at Planar, where Rick manages the Customer Escalations Team and Service and Technical Escalations for the SE Region of the US. Rick has also worked as an Account Manager at CTS LanguageLink, where Rick built relationships with key customers. With a background in technical support, youth ministry, and pastoral studies, Rick has a diverse skill set and valuable experience in customer service and leadership roles.
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