Tabitha Nitti

Tabitha Nitti is a seasoned customer support professional with extensive experience in leadership and management roles. Currently serving as Senior Manager of Customer Support at Planet DDS since December 2023, Tabitha previously held various positions at Blackbaud, including Manager of Customer Support, where responsibilities encompassed managing a team of over 70 support employees and leading initiatives to enhance customer satisfaction. Tabitha's earlier roles included Senior Team Lead and Team Lead at Blackbaud, where responsibilities included team management, customer escalations, and process improvements. Prior experience includes serving as Account Manager at Smart Tuition, focusing on customer training and satisfaction, and as Manager of Client Services at First Credit Services Inc., where skills in team training and regulatory compliance were developed. Education was completed at New Jersey City University.