PLANet Systems Group
Aleksandar Crnjanski is an experienced Application Analyst and customer support professional, currently working at Clarivate since January 2015, focusing on high-level support issues and defect verification. Simultaneously, Aleksandar has been with PLANet Systems Group since November 2009, serving as European Customer Support Manager and previously as a Customer Support Representative, specializing in editorial office workflows and the ScholarOne Manuscripts system. Prior experience includes a role as European Customer Support Manager at Thomson Reuters, where Aleksandar also engaged in similar support tasks. Aleksandar began a career in customer service at Montammy Golf Club Inc in 2007. Aleksandar holds a degree in Information Systems Engineering from the Technical Faculty “Mihajlo Pupin” in Zrenjanin, Serbia, complemented by a foundational education in Applied Sciences and Mathematics from Zrenjanin High School.
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PLANet Systems Group
PLANet Systems Group™ is a growing international and multicultural family of experienced programmers and customer-support professionals operating from Novi Sad, Serbia. We focus on two core markets: custom development and implementation of our web-based applications, and support for scholarly societies and journals in their peer review and production processes. PSG is a privately held corporation founded in 1996 in Charlottesville, Virginia, and today headquartered in Prague, Czech Republic. Our company develops and markets computer software products for a wide variety of industries and government organizations We also provide consulting services related to our products, including in-house and on-site training, customer support and maintenance, and customized development. Since our inception, we have worked closely with our clients to build custom solutions that afford the ability to quickly add functionality as needs develop. Since we understand that 'functionality breeds more requests', we build systems that allow for quick application and integration of desired new features.