Maya Ninova

Maya Ninova is a seasoned professional with extensive experience in customer support and service roles across multiple companies. Currently a Senior Customer Care Associate at PlanetArt.com since October 2016, Maya excels in resolving customer issues, providing product information, and enhancing customer satisfaction. Previous roles include Account Manager, Project Supervisor, and Trainer at ProcessFlows, where responsibilities involved customer service management, team training, and problem resolution. Additionally, Maya has held various positions such as Vice Editor-in-Chief at DeZona Group Ltd., overseeing quality control and staff supervision, and PR and Media Monitoring Expert at V Communications. Maya holds a Bachelor's degree in Communication, Journalism, and Related Programs from Sofia University St. Kliment Ohridski.