Francesca Norte

Customer Success Manager, Programs at Planful

Francesca Norte is an experienced Customer Success Manager currently serving at Planful since October 2024. Previously, Francesca held roles at Emburse, including Customer Success Manager III for Chrome River, where management of a $5 million portfolio covered 119 Canadian accounts with notable clients such as the Bank of Canada and the Royal Canadian Mint. Francesca also worked with Emburse Abacus, offering real-time expense reporting solutions. Prior experience includes positions as a Client Success Strategist at Trend Hunter, where strategic subscription use was prioritized, and a Business Development Representative, achieving significant sales targets. Additional roles encompass customer service at Continental Currency Exchange and Tim Hortons, as well as event coordination for the Filipino Canadian Students' Association. Francesca earned a Bachelor of Arts in Political Science from the University of Waterloo.

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