Hospitality and Guest Services

The Hospitality and Guest Services team at Planhotel Hospitality Group is dedicated to delivering exceptional guest experiences across their resorts and hotels. This team encompasses various roles, including spa therapists, front office ambassadors, and night ambassadors, all working collaboratively to ensure seamless service, personalized attention, and a welcoming atmosphere for every guest, whether at luxurious boutiques like THE VIEW Lugano or in all-inclusive beach resorts. Their focus on high-quality service and guest satisfaction reflects the company's commitment to excellence in the hospitality industry.