Marine J. currently serves as the Customer Success Team Leader at Planity, a position held since March 2021, where responsibilities include managing a Customer Success team, training new employees, implementing customer success best practices, and addressing client complaints. Prior experience includes roles in customer success and care within Planity, focusing on client account setup, usage support, and continuous improvement for customer satisfaction. Previous positions include agent polyvalent de restauration at Adecco, conseiller en ventes at BEXLEY, and various acting roles in theatrical performances and music videos. Marine J. holds certifications in customer care and secretarial assistance, with a background in theater education.
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