Frances Barrera is a 4x Salesforce Certified Administrator with extensive experience in operations, IT support, project management, and nonprofit management. They served as a Salesforce Specialist at Austin Partners In Education from 2020 to 2024, where they led initiatives to improve database management and user training. Frances has actively participated in the Salesforce ecosystem, contributing to various projects and gaining hands-on experience through multiple courses. They hold a Bachelor of Arts in Psychology from the University of Texas at San Antonio and have pursued additional training in project management and Salesforce. Currently, Frances is the Manager of User Support & Training at Planned Parenthood Federation of America and a Virtual Salesforce Administrator & Consultant at Fortafy.
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