Alina B.

Customer Success & Event Manager

Alina B. currently serves as a Customer Success & Event Manager at Planned since September 2025, where primary responsibilities include client liaison activities, event strategy advising, venue sourcing, vendor negotiation, and contract review. Concurrently, Alina holds the position of Events Manager at Ferias, responsible for producing events with capacities ranging from 100 to 1,000, managing all aspects from artist programming to onsite operations. Previously, from January 2019 to September 2025, Alina worked at Wavo.me as a People Operations & Project Manager, leading recruitment and performance coaching, and as a People Operations Associate, developing policies and leading employee engagement initiatives. Alina's earlier experience includes bartending at Fox Farm Brewery and conducting research in a behavioral neuroscience lab at Ithaca College, where a research protocol was created to study alcohol consumption. Alina holds a Bachelor's degree in Psychology from Ithaca College, completed in 2016.

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